Option 2: Phone Number (SMS Text or Phone Call)

Option 2: Phone Number (SMS Text or Phone Call)

If you don’t prefer to install the Duo Mobile app, you can set up the SMS Text or Phone Call option instead. You won’t have the convenience of the “Push” option or Offline capabilities that the Duo Mobile app offers, but still can gain access to KBR systems, networks, or applications. This option will either call you or send you a text message with a code almost immediately, that you will be instructed to approve.

You will need to make sure you enroll a phone number that you have access to answer at the time of logging in. You can enroll multiple phone numbers that are attached to mobile devices, or to landlines.

To complete this method of Duo enrollment, you will need a phone number that can receive calls or SMS text messages, a computer with access to the internet, your KBR provided email address and your network password.

Is SMS Text or Phone Call the right choice for me?

Pros
Cons

Convenient Authentication: By enrolling a phone number, you can receive authentication requests via call or text, making it easier and more convenient to verify your identity.

Dependency on Phone: Enrolling a phone number means that you will need to have your phone with you whenever you need to authenticate. If you forget your phone or it runs out of battery, or if the location does not allow mobile devices in certain areas, you may face difficulties accessing your account.
Reliable Communication: Phone calls and text messages are generally reliable methods of communication, ensuring that you receive authentication requests promptly
Potential Delays: In some cases, there may be delays in receiving calls or text messages, which could slow down the authentication process. Additionally, Text/Phone option does not support offline access.