Option 1: [Recommended] Duo Mobile App “Software Token"

Duo Mobile is a mobile application that provides an additional layer of security for your online accounts. It is designed to enhance the security of your login process by adding two-factor authentication. Two-factor authentication requires you to provide two forms of identification to access your accounts, typically a password and a unique code generated by the Duo Mobile app. This helps protect your accounts from unauthorized access and ensures that only you can log in.

This is KBR's recommended method, however, if you don't have access to a mobile device or are unauthorized to have a mobile device in an area where you conduct business, you can also enroll a phone number for SMS/Phone Call verification or order an OTP Hard Token or FIDO Security Key.

To complete this method of Duo enrollment, you will need your personal mobile device (iOS or Android), a computer with access to the internet, your KBR provided email address and your network password.

Is Duo Mobile the right choice for me?

Pros
Cons
Multi-platform Support: The Duo Mobile app is available on various platforms, including iOS and Android, making it accessible to a wide range of users.
iOS minimum OS version:
iOS 13
Android minimum OS version: Android 11
Dependency on Mobile Device: The Duo Mobile app requires a compatible mobile device, which means users must have access to their device to authenticate. This can be inconvenient if the device is lost, stolen, or runs out of battery, or if the location does not allow mobile devices in certain areas.
Push Notifications: The app can send push notifications to your device, allowing for seamless authentication with just a single tap, eliminating the need to manually enter a code.
Internet Connectivity: The app relies on an internet connection to function properly. If there is no internet access, users may not be able to authenticate, which can be problematic in certain situations.